Sonohive Ltd GDPR Privacy Policy

Last Updated 20/08/2024

Introduction

Welcome to Sonohive Ltd. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you visit our website sonohive.com and interact with our services.

Data Controller

Sonohive Ltd is the data controller responsible for your personal data. If you have any questions or concerns about this privacy policy or how your personal data is handled, please contact us at:

Company Name: Sonohive Ltd

Address: United Kingdom

Email: [email protected]

Types of Data Collected

We may collect and process the following types of personal data:

• Identity Data: First name, last name, username, or similar identifier.
• Contact Data: Email address, postal address, telephone numbers.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Your Data

We use different methods to collect data from and about you, including through:

• Direct Interactions: You may provide data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
• Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties such as analytics providers, advertising networks, search information providers, or publicly available sources.

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and manage your access to our website and services.
• To manage payments and transactions.
• To communicate with you about your account or our services.
• To send you marketing communications if you have opted in to receive them.
• To comply with legal obligations, such as keeping records for tax purposes.

Legal Basis for Processing Your Data

We will process your personal data under the following legal bases:

• Consent: Where you have provided your explicit consent for us to process your data.
• Contract: Where processing is necessary for the performance of a contract to which you are a party.
• Legal Obligation: Where we are required to comply with a legal obligation.
• Legitimate Interests: Where it is necessary for our legitimate interests, and your interests and fundamental rights do not override those interests.

Data Sharing

We may share your personal data with the following third parties:

• Service Providers: To provide IT and system administration services.
• Professional Advisers: Including lawyers, bankers, auditors, and insurers.
• Regulatory Authorities: Where we are required to do so by law.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

International Transfers

Some of our external third parties may be based outside the European Economic Area (EEA), so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

• The right to request access to your personal data.
• The right to request correction of your personal data.
• The right to request erasure of your personal data.
• The right to object to processing of your personal data.
• The right to request restriction of processing your personal data.
• The right to request transfer of your personal data.
• The right to withdraw consent.

If you wish to exercise any of these rights, please contact us at [email protected]

Cookies

We use cookies to enhance your experience on our website. A cookie is a small file placed on your device. We use the following types of cookies:

• Essential Cookies: Necessary for the operation of our website.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Used to recognize you when you return to our website.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the “Last Updated” date above. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: [email protected]

Address:Sonohive Ltd, United Kingdom